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booking reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction about your services with regards to the flights referred to above.
After i received to your complimentary lodge that American setup for me, I referred to as 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights which were obtainable on USAIR. She explained to me there were no open seats on any with the early USAIR flights. I had been on the web and could see that there have been offered flights. I actually booked a flight to demonstrate it to her.
my edge no. is 37wrt16. i took flight no. 2910 from montgomery al on dec 24, arrived in colorado springs the identical day. i have compensated for the roundtrip fare. I'm scheduled to go away on dec 31. my dilemma for you is can you you should help me to return previously. This is often why. the evening i arrived in colorado springs, i had to be taken for the crisis space. i couldn't breathe properly. i have a underlying lung disease, that is definitely inoperable. i frequented my dr. ahead of i came to get a Check out-up, advised him the place I had been heading for the holidays.
only records beginning with SMITH, will be shown. Individual names are stored in the database by previous identify followed by to start with name or 1st title initial.
Gold #6CJY924: Document Locator: EVIXIM Your system wouldn't print boarding move for 2nd leg of trip. Named Buyer Service: CS educated me I would have to hold out 24 several hours to be able to print 2nd leg of journey. Knowledgeable CS this was not legitimate. Was placed on hold: CS came back and stated I was appropriate but to attend till 24 hrs as a way to print 2nd leg boarding go.
I are already touring with American Airlines for many years now and am now very shocked in a recent prevalence. I had just gotten back again from holiday vacation to realize that my suitcase was missing. American Airways told me I was imagined to get it again the next day, nevertheless I only obtained it two days later and located that my suitcase were ripped open and destroyed.
Experienced wonderful consumer service sine one/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. Nowadays one/19 I will resume my flight to FRA with up to par documentation. To my shock the ticket agent for the sign in counter have been absolutely impolite, not helpful and expected me to hunt down my baggage which was checked in within the 17th Which I was not able to retrieve when I was pulled off the flight on Sunday.
– Flip your solution and also to not take care of the check these guys out Customer like Grime. Recognize that they're your ‘bread and butter’ and without having them you wouldn’t be in operation in any way.
I have been seeking to get a response from another person in purchaser service, Marjorie Nir, I used to be awarded two X $200 voucher though the “Just click here †button only normally takes me back again for the AA web site.
I upcoming figured out that there was no Obligation Free of charge on board. In spite of becoming told via the flight attendant that Obligation Free were discontinued 18 months previously, I understand that we bought items very last March.
I’m crafting to specific how discontent I am Using the way American taken care of flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled following remaining delayed 4 six several hours. I used to be flying to the rehearsal dinner and a wedding the subsequent working day and I missed equally events. The following day I needed to fly to charlotte after which you can to Memphis also to prime it off bag didn’t occur about the flight with me And that i don’t know why.
I'm able to’t claim that much for that airport staff in Denver.My AA flight was delayed leaving Ohare and by the time I got to Denver, the Frontier aircraft to which I had been booked by Orbitz experienced left and I skipped my flight.
History locator AQRPGM my experience With all the ticket agent with the Miami Global Airport was terrible. Arrived two hours just before my flight since the flight was boarding I had my boarding go I want to Acquire headset came again and the ticket agent said I didn’t have a boarding go.